EA directory - Leverage Technology to Increase Productivity
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EA directory - Leverage Technology to Increase Productivity
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Enterprise Agents Directory > Terms of Service
Terms of Service
Acceptance of Terms
Welcome to EA directory. By using our website and services, you agree to these Terms of Service ("Terms"). If you don't agree, please don't use our services.
These Terms apply to all visitors, users, and customers of EA directory Ltd ("we," "us," or "our").
Our Services
EA directory provides:
🤖 AI-Powered Chatbots
Advanced customer service chatbots that understand and respond to your customers naturally
⚙️ Workflow Automation
Custom automation solutions that streamline your business processes and save time
🎯 Custom AI Solutions
Tailored artificial intelligence solutions designed specifically for your business needs
To use our services for your business, you'll need to sign a separate Service Agreement that includes specific terms, pricing, and service levels.
Using our Website
3.1 Acceptable Use
When using our website, you agree to:
3.2 Information You Provide
When interacting with us:
- You must provide accurate, current information
- You're responsible for the accuracy of any information you submit
- You should update us if your information changes
Intellectual Property
4.1 Our Property
We own all rights to:
- Our website design and content
- Our software and technology
- Our trademarks and logos
- Our documentation and materials
You may not use our intellectual property without written permission.
4.2 Your Content
When you upload content to our services:
- You keep ownership of your content
- You give us permission to use it to provide our services
- You promise you have the right to use any content you upload
- You're responsible for your content's accuracy and legality
Privacy
Your privacy is important to us. Our Privacy Policy explains how we handle your information. By using our services, you agree to our Privacy Policy.
Payment Terms
💰 Pricing
- Prices are in Kenya Shillings (KES) unless stated otherwise
- Prices exclude VAT and other applicable taxes
- We may change prices with 30 days' notice
💳 Payment
- Setup fees are due upon signing up
- Monthly fees are due on the 1st of each month
- Late payments may result in service suspension
- All fees are non-refundable unless stated otherwise
Service Availability
7.1 Uptime
We strive for 99.5% uptime but cannot guarantee uninterrupted service. We may need to:
- Perform scheduled maintenance (we'll give you notice)
- Make emergency fixes
- Update or improve our services
7.2 Service Changes
We may modify, suspend, or discontinue services with reasonable notice. We'll try to help you transition if we make major changes.
Limitations of Liability
8.1 No Warranties
Our services are provided "as is" without warranties. We don't guarantee that our services will meet all your requirements, be error-free or uninterrupted, or produce specific results.
8.2 Limited Liability
To the maximum extent allowed by law:
- We're not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid us in the past 3 months
- We're not responsible for third-party services or content
Indemification
You agree to protect us from claims arising from:
- Your use of our services
- Your violation of these Terms
- Your content or actions
- Your violation of others' rights
Termination
10.1 Your Right to Cancel
You may stop using our website anytime. For paid services, see your Service Agreement for cancellation terms.
10.2 Our Right to Terminate
We may suspend or terminate your access if you:
- Violate these Terms
- Engage in fraudulent or illegal activities
- Harm our services or other users
Governing Law
These Terms are governed by the laws of Kenya. Any disputes will be resolved in Kenyan courts, though we prefer to resolve issues directly with you first.
Changes to Terms
We may update these Terms occasionally. If we make significant changes, we'll notify you through our website or email. Continued use after changes means you accept the new Terms.
General Provisions
Contact Us
Questions about these Terms? Contact us:
📧 Legal Inquiries
Email: [email protected]
Phone: +254-740-342-166
🏢 Business Address
Address: EA directory Ltd, The Andes, State House Road, Nairobi, Kenya
💬 Other Contact
General: [email protected]
Support: [email protected]
Custom Solutions. Real Results. No Compromises.
Ready to automate your business processes and deploy intelligent chatbots?
Let's discuss how EA Directory can transform your operations.
Request a Demo.
Prefer Direct Contact? Reach Out.
EA directory - Leverage Technology to Increase Productivity
The Andes, State House Road.
About Us
EA directory helps businesses eliminate time-consuming manual work through smart automation. We build custom chatbots for instant customer support and automate repetitive processes so your team can focus on growing your business.
We are a product of Ujiajiri Enterprises Limited.
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Address
The Andes, State House Road,
Nairobi Kenya
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